FAQs
A low-cost trend also favours car rental.
Goldcar and Thrifty are two brands that frequently display very attractive costs.
You will get cheaper deals if you make your reservation online.
Focus on regular models in the "Mini" and "Economy" categories to get the best rates.
Examine your spam folder to see if the confirmation email was flagged as spam.
While you can choose add additional extras during the booking process online or via the Manage Reservations section on a current reservation, the optional extras are always paid directly to the supplier when you collect your car at the rental counter.
In some cases, a rental price may include optional extras like as a GPS or additional driver.
I de fleste tilfælde vil du modtage et reserveret køretøj, men du kan også få et lignende køretøj i samme klasse.
The booking will be reviewed to determine which countries are permitted. Special cross-border documents are sometimes required. If you have any questions before making a reservation, please call us.
In most cases, drivers must have had a valid driver's licence for at least a year with no significant accidents.
Keep in mind that you must always provide your driver's licence at the car rental agency office.
Yes. When searching for a car, use the search filter on the left hand side to limit the results to automobiles with "Automatic Transmission".
If your driver's licence isn't written in the Roman alphabet (for example, Arabic, Greek, Russian, or Chinese), you'll need to carry both an international and a domestic licence.
If you're renting a car outside of the EU, you'll almost always need an international driver's licence, regardless of the alphabet.
A driver's international driver's licence must be accompanied by the driver's original domestic driver's licence.
Hvad er din afbestillings- og udeblivelsespolitik?
Afhængigt af et biludlejningsfirma og den afbestillingsmulighed, du vælger, kan afbestillingspolitikken og administrationsgebyret variere.
Gennemgå dine afbestillings- og udeblivelsespolitikker, før du foretager en reservation for at sikre, at du er tryg ved muligheden.
Det følgende er en liste over de forskellige afbestillingspolitikker, der er tilgængelige.
Husk, at efter afhentningstiden på reservationen er forbi, er der ingen aflysninger eller justeringer tilgængelige.
Dette gælder for alle forbehold.
Hvad er dine afbestillingspolitikker for fuldt forudbetalte og delvist forudbetalte reservationer?
Du vil næsten altid blive tilbagebetalt fuldt ud, hvis du afbestiller op til 24 timer (i sjældne situationer 48 timer) forud for din afhentning.
Du vil næsten altid modtage en fuld refusion minus administrationsgebyret, der er angivet i dine vilkår og betingelser, hvis du afbestiller mindre end 24 timer (i visse tilfælde 48 timer) i forvejen.
Inden for 20 arbejdsdage behandles refusioner.
Hvis din online betaling er mindre end den angivne administrationspris, modtager du ikke refusion for din leje af biludlejning, hvis du annullerer den, når administrationsgebyret er gældende.
Afbestillingspolitikken gælder automatisk for din reservation, hvis den foretages mindre end 24 timer (i nogle tilfælde 48 timer) før afhentning.
Alle aflysninger skal håndteres gennem vores Administrer booking -område frem for direkte med biludlejningsoperatøren.
Hvis du accepterer at annullere direkte med biludlejningsudbyderen ved ankomsten, skal du også underrette os om denne ændring til din reservation før din afhentningstid, for at vi kan annullere den.
Hvis du ikke annullerer direkte hos os mere end 24/48 timer før den planlagte afhentningstid, men gør det med biludlejningsudbyderen, bekræftes din reservation, og der ydes ingen refusion.
Det er muligvis ikke muligt at foretage ændringer i din reservation eller annullere ekstraudstyr mindre end 24 timer før afhentning.
Hvad er dit ekstra forsikringsprodukts afbestillingspolitik?
Hvis du har købt en ekstra forsikring med din biludlejning, annulleres din dækning automatisk, hvis du annullerer din biludlejningsreservation.
Bekræft venligst afbestillingspolitikken, der er nævnt i vilkårene og betingelserne for din forsikringsplan, for at se, om du har ret til refusion.
Hvad er din politik vedrørende udeblivelser?
No-shows sker af forskellige årsager:
Du undlod at underrette os om din aflysning på forhånd til din planlagte afhentningstid.
Du returnerede ikke bilen på det aftalte tidspunkt og dato.
Du undlod at indsende de nødvendige papirer til at afhente bilen.
Du undlod at give et kreditkort i den primære chaufførs navn med tilstrækkelige tilgængelige kontanter.
Der vil ikke blive refunderet nogen af følgende.
Biludlejningsfirmaet bevarer retten til at afvise service til enhver kunde, der ikke kommer til tiden med de nødvendige papirer og et kreditkort med tilstrækkelige midler til at dække sikkerhedsdepositum på bilen.
Kunden har ikke ret til refusion under sådanne omstændigheder.
The one-way charge varies according on the location and rental supplier.
After you choose a car from the list, a one-way cost will be displayed in the booking form.
It is usually not a problem to return the car outside of business hours.
The majority of car rental firms provide a specific key box where you can deposit your keys.
To pick up your vehicle outside of business hours, you must submit a specific request to the rental provider.
There may be an extra charge in some cases.
You have the option of returning your rental car sooner than the time specified in your reservation.
However, we will not be able to compensate you for the days that you have not used.
Our reservations are confirmed in 99 percent of cases within minutes of being booked.
If the type of vehicle you requested is unavailable, we will have to confirm availability with the car rental agent.
We will give you a booking confirmation once your reservation has been confirmed.
If the specified car is not available, we will contact you to advise you on other options; however, you can still cancel your reservation at this time for free via our online portal.
Yes, you can quickly update the information of your reservation.
You only need to submit an amendment request through our web portal.
Please keep in mind that depending on the type of the adjustment, processing time can take up to 48 hours.
In some situations, we may need to contact you about your request, so please include a genuine email address or phone number in the form.
Yes, in most cases. This is because the airport has a larger assortment of cars as well as more firms to choose from.
It's always worth checking quotes for city pickups as well, especially if having a car at the airport isn't necessary.
When you pick up your car, ensure that you inspect the following areas in the presence of a representative from the rental company and record the vehicle's condition in the rental agreement:
- Car body
- Tyres
- Mirrors
- The condition of the seats
- Front and rear illumination
- The mileage, which must be exactly the same as the distance specified in the contract.
Verify the fuel policy to prevent incurring additional charges.
The majority of rental firms adhere to a full/full policy (collection and return of the vehicle with a full tank).
If you adhere to this principle, you will only be charged for the fuel you consume.
Finally, be on time while returning the vehicle to prevent incurring further fines!
Of course, you can arrange a rental car for someone else and pay with your own credit card.
Please keep in mind that the driver must show his or her own credit card when picking up the car.
This credit card must be used for the deposit in order to receive the hire car.